A dripping faucet. Photo by Danny Steaven. Source: Wikimedia commons

Normally, someone receiving a water bill wouldn’t be news.

But DeKalb County isn’t normal when it comes to providing water bills to its customers. After reviewing the bills, the county has released an additional 3,500 of them, bringing the grand total released to 16,500. There are still 20,500 bills that have yet to be mailed because of questions about their accuracy.

“We have made significant progress,” DeKalb County CEO Michael Thurmond said in a press release. “The development and utilization of an Independent Verification Process (IVP) has expedited our review of customer accounts, water consumption and billing data.”

The billing problems have been years in the making. Thurmond, who inherited this mess, has made fixing what he has called a “crisis” a top priority.

For a detailed recounting of what led to the crisis, click here.

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