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DeKalb tag renewal, title services will be unavailable May 23 through May 28

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DeKalb tag renewal, title services will be unavailable May 23 through May 28

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DeKalb County Georgia. Source: Google Maps.
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If you have a tag renewal looming in DeKalb County, you might want to go ahead and get that done.

The county says all tag and title renewal services will be unavailable May 23 through May 28 due to system upgrades.

“The Georgia Department of Revenue (DOR) is installing a new state-of-the-art system, Georgia DRIVES, to upgrade and modernize the vehicle registration and titling system,” a press release from the county says. “The new Georgia DRIVES system will enable more self-service options, improve customer service, and enhance data integrity. In preparation for the statewide system upgrade, DeKalb County Motor Vehicle services will be offline and unavailable for a brief period.”

What does that mean for county residents who need tag and title services?

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“Beginning Thursday, May 23, vehicle services will be closed in preparation for the system upgrade,” the county says. “Implementation of the new system will require the vehicle registrations and titling services to be unavailable May 23 – May 28. To accommodate for the closure, the Motor Vehicle and Commercial/Dealer lobbies will be open to the public on Saturdays, May 4 and 18 from 9 a.m. – 1 p.m. Customers are encouraged to complete all vehicle registrations and titling in advance of expiration dates and prior to the system upgrade timing.”

Anyone with a vehicle registration renewal due in May or June is asked to complete their renewal by May 21.

Here is the full announcement from DeKalb County:

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DeKalb County in Partnership with the Georgia Department of Revenue

Will Implement new Georgia DRIVES Motor Vehicles System

The Georgia Department of Revenue (DOR) is installing a new state-of-the-art system, Georgia DRIVES, to upgrade and modernize the vehicle registration and titling system. The new Georgia DRIVES system will enable more self-service options, improve customer service, and enhance data integrity. In preparation for the statewide system upgrade, DeKalb County Motor Vehicle services will be offline and unavailable for a brief period.

Beginning Thursday, May 23, vehicle services will be closed in preparation for the system upgrade. Implementation of the new system will require the vehicle registrations and titling services to be unavailable May 23rd – May 28th. To accommodate for the closure, the Motor Vehicle and Commercial/Dealer lobbies will be open to the public on Saturdays, May 4th and 18th from 9 a.m. – 1 p.m. Customers are encouraged to complete all vehicle registrations and titling in advance of expiration dates and prior to the system upgrade timing.

 “We are excited to partner with the Department of Revenue on the Georgia DRIVES project which will improve our office efficiencies when handling vehicle registrations. It is important for vehicle owners and businesses to be aware of the upcoming schedule changes leading up to the Memorial Day Launch of the project.”

What to Expect: May 23rd – May 28th:

– All 3 Tag Offices will not be able to process transactions.

– All online Motor Vehicle related services including, online tag renewal services, will be offline.

– Motor Vehicle Self Service Kiosks will be offline and inoperable.

– Motor Vehicle Division will only be able to process Trip Permit transactions at the DOR Southmeadow facility. All other transactions including International Fuel Tax Agreements (IFTA) and International Registration Plans (IRP) will be unavailable.

How will this impact Georgia customers and drivers?

All Georgia residents who need to renew their vehicle registration in May and June are asked to please renew early, prior to  May 21.

Customers and dealers seeking to conduct any title transactions should complete their business at a county tag office prior to Thursday, May 23rd.

– Customers can still purchase vehicles and dealers will still be able to issue temporary operating permits (TOPs).

– Law enforcement will still have access to motor vehicle records through a statewide backup file.

– The Department of Driver Services will not be affected.

Please visit our county tag website at www.DeKalbTax.org for more information on upcoming scheduling changes.

Correction: An earlier version of the announcement provided by the county contained an incorrect date. The announcement has been updated with the correct information. This story has been updated to reflect the corrected information.

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