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DeKalb County residents experiencing water pressure issues after freezing weather

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DeKalb County residents experiencing water pressure issues after freezing weather

FILE PHOTO USED FOR ILLUSTRATION PURPOSES. DeKalb Watershed Management employees. Photo from 2018.
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This story has been updated:

Atlanta, GA — A drop in water pressure is affecting an untold number of DeKalb County residents following severe temperatures over the Christmas weekend.

The county confirmed at 8 p.m. on Dec. 26 that crews are repairing four water main breaks.

Residents Decaturish spoke to said water pressure is being affected in numerous communities including Decatur, Avondale Estates and Kirkwood. Numerous people weighed in on a Nextdoor thread asking about the situation. As of this time, parts of DeKalb County are under a boil water advisory. To see the full boil water advisory, click here.

But DeKalb is not the only county experiencing weather-related water issues. According to the Atlanta Journal-Constitution, boil water advisories are in effect in Clayton, Forsyth, Haralson and Monroe counties as of 5 p.m. on Dec. 26.

DeKalb County officials initially responded that they were not aware of any issues. After being forwarded messages sent to Decaturish by readers, the county promised to provide more information. The county has confirmed that crews are working to repair a water main break at the following locations:

— Peachtree Industrial Boulevard and Miller Road

— I-85 and Shallowford Road

— Roland Road

— Tucker Industrial Road and Florence Street

“Water customers may experience low to no water pressure during the repair and motorists should expect delays in the area,” a press release from the county says. “DeKalb County will provide updates about the progress of the repairs. For more information, contact the DeKalb County Watershed Department at 770-270-6243.”

The county said it had repaired the break at Peachtree Industrial as of 10 p.m., Dec. 26.

DeKalb County Department of Watershed Management (DWM) crews has repaired a water main break off Peachtree Industrial Blvd and Miller Road.

As of approximately 10 p.m. the pipe had been repaired and the water system was being repressurized.

Water customers who had been experiencing low to no water pressure should see increasing pressure in the system over the next few hours.

It’s been a confusing day for DeKalb County residents concerned about the lack of water pressure.

Until Monday evening, there was widespread confusion about what was happening due to a lack of communication from county officials. The press releases started being issued following an inquiry from Decaturish about the situation.

Before that, people could only learn about the situation by piecing together details spread across social media.

Decatur City Commissioner Kelly Walsh posted a message she received from Assistant City Manager David Junger in a local Facebook group. Junger was relaying a conversation he had with DeKalb County COO Zach Williams:

I spoke to Zach Williams a few minutes ago. He is on the scene of a water main leak on Peachtree Industrial Boulevard near Miller Road. He believes this water leak is contributing to the low water pressure in the city. He was not able to provide an ETA for restoring water pressure. Currently, there is not a boil water advisory. We are preparing a social media post with the information and link to the DeKalb County Watershed page for updates.

I did ask Mr. Williams if his staff could continue providing updates, as residents are seeking information.

In addition to the water main issue, the city has experienced a high number of water leaks caused by frozen pipes throughout the city. The fire department has been responding and notifying DeKalb when appropriate. Many of the leaks are on private property.

The city of Decatur also made a post on social media linking the city’s issues to the break on Peachtree Industrial:

The City of Decatur is experiencing low and no water pressure issues. DeKalb County Watershed staff are on the scene of a water main issue at Peachtree Industrial Boulevard near Miller Road. They believe this leak is contributing to the low water pressure in the city of Decatur. DeKalb County is not able to provide an ETA for restoring water pressure. Residents should report issues to the DeKalb County Watershed Management at 770-270-6243. Updates will be provided as they become available.

Local TV station 11 Alive reported that residents of the Decatur Highlands apartments on Clairmont Road are dealing with flooding after a burst pipe affected multiple units.

Avondale Estates said crews shut down a water main at Ashton Place, but it is unclear from the city’s press release if that is because the main is broken or if it is because of some other issue.

DeKalb County Superior Court Clerk Debra DeBerry announced on Christmas Day that the court would be closed from Dec. 27 through Jan. 3 due to a water pope bursting and flooding multiple areas in the clerk’s office, which is on the ground floor of the courthouse.

“The Judicial Tower is affected by this closure,” DeBerry’s office said. “The Clerk of Superior Court’s physical office will remain closed to employees and the public, Tuesday, December 27, 2022, through Tuesday, January 3rd, 2023. Clerk’s Office Courthouse Employees will work remotely during the cleanup and repairs.”

Here’s more information from DeBerry’s office:

The Board of Equalization’s office will open as scheduled on Tuesday December 27, 2022, at 8:30AM. All hearings for the Board of Equalization during this time will be held as scheduled.

Although the Clerk of Superior Court’s Office will be physically closed during emergency repairs, our website www.dksuperiorclerk.com remains available 24 hours a day for filing criminal, civil, real estate, tradenames and UCC documents. No passport and notary applications can be processed until the Courthouse reopens. Temporary protective orders will be processed through our website. Additionally, please contact the Judge’s chambers or other Administrative Offices if prior notice was received for an in-person hearing. Thank you for your cooperation.

A message to city of Decatur officials was not immediately returned. Today is the day when most local governments are observing the Christmas holiday.

In Kirkwood, Atlanta City Councilmember Liliana Bakhtiari said she’s communicating with Atlanta Watershed. The councilmember said, “There have been pipes that have burst all over the city creating flooding, drops in water pressure, etc.
Watershed is working overtime, but I know many, many neighborhoods/streets are still experiencing major issues.”

This is a developing story that will be updated when more information is received.

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