Decaturish has always depended on the kindness of its paying supporters. Our readers graciously subscribe and donate to help keep the news free for everyone. In addition to supporting the production of free local news for your community, benefits include ad-free access to our e-edition, special emails, updates from the editor, and access to our Facebook group and Slack channel.
If you value what we do, consider making a recurring payment to support Decaturish. Please sign up with the email you’d like to use to receive our subscriber-only newsletters. For frequently asked questions, check out our FAQ below the subscribe form!
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Thank you for supporting Decaturish.com!
Q: How do I update, increase or change my current subscription?
A: If your subscription payment is through Paypal, you will need to log in to your Paypal account and make changes there. Here is a link for further Paypal support: Paypal Recurring Payment Help.
If your subscription was made on Donorbox or Stripe (credit card), you can access your account via Donorbox Donor Log In. If you are unable to access your account, request a password reset. If that doesn’t resolve your issue, you can email [email protected] For any subscription issue, please reach out to us directly so we can assist you at [email protected].
Q: I want to pay using Paypal but don’t see that as an option?
A: If setting up a new donation, you will find a Paypal option when you get the payment portion. Click on the tab on the right that says “Paypal” to take you to your Paypal log in.
Q: I am a long-time subscriber at the former $3 subscription rate. How can I increase my subscription to support you?
A: We changed our minimum subscription to support our mission, continue to grow, and provide greater coverage of DeKalb County. Thank you for growing with us. We are happy to help cancel your previous subscription so you are able to sign up with a new contribution. Please see above instructions and email us at [email protected] if you have any issues.
Q: I made a one-time contribution, why I am not receiving the subscriber-only content?
A: As of July 7, 2022, people who make occasional contributions to Decaturish will no longer be able to receive the monthly subscriber benefits. We sincerely appreciate your support, but in order to grow Decaturish we needed to do this to create a more stable monthly revenue stream. Thank you for understanding! If you’d still like to make a one-time contribution without receiving any subscriber benefits, you may do so by clicking here.
Q: I got an email from Donorbox thanking me for my donation to Decaturish, but I didn’t give through Donorbox. Why did I get this email?
A: We have moved to a new and improved payment processing system where you can easily update your payment information and manage your subscription. If you set up a recurring payment previously through Stripe, your account was moved to Donorbox so that you can manage your payment information and contribution easily. If you haven’t already, you can log in Donorbox Donor Log In to access your account.
Q: When I subscribe to support Decaturish, am I added to the daily email list?
A: Paying to support Decaturish is not the same thing as signing up for the daily email generated by the Decaturish.com RSS feed. That email shows you the stories published since you received the last email. The daily email is free to everyone. If you aren’t getting that email, you can sign up by clicking here.
Q: If I subscribe, can I block ads on the site?
A: The ability to block ads that appear on our site is not a perk for paying supporters at this time.
Q: How do I cancel my subscription?
A: While we are sad to see you go, we would love to hear from you before you cancel or hear any feedback you may have; please reach out to us at [email protected]. If you signed up for your subscription through Stripe or Donorbox, visit the Donorbox Donor Log In to access your account. If your subscription payment is through Paypal, you will need to log in to your Paypal account and make changes in your account. Here is a link for further Paypal support: Paypal Recurring Payment Help.
PLEASE NOTE: Decaturish is not a 501-c-3 organization. Decaturish.com is online-only. We do not currently have a print edition.